Customer Testimonials

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Google Feb 13, 2025

Molly and Trenton were wonderful!

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Google Feb 11, 2025

Customer Service was so polite and timely for my oil change

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Google Feb 7, 2025

Over the last 18-years I have purchased and / or leased around $225m worth of vehicles from Vision Nissan. They have always treated me well which is why I continued dealing with them exclusively. They started falling out of favor lately because of what I call the Black Hole Phone System which prompted me to write an unfavorable review because of my frustrations. Several weeks ago the General Manager, Michael Sciarratta called me and apologized for the way things had transpired. I let him know, no holes barred, how I felt. I admired his resolution in wanting to work with me ...

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Google Feb 6, 2025

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Google Feb 4, 2025

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Google Jan 27, 2025

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Google Jan 18, 2025

Really handles good, looks very sporty, and I can’t say enough for the sound package !!! A guy I work with thought it was a 2025 Roege

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DealerRater Jan 13, 2025

Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!!

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Google Jan 12, 2025

Great customer service! Mike and Danny help me out to get my 2025 brand new Rogue SV! My new place to buy cars from now on!

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DealerRater Jan 3, 2025

The service was spectacular, however trying to setup an appt was the worst. Had to come in to make the appt.

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Google Jan 2, 2025

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DealerRater Dec 31, 2024

I was able to receive the requested appointment and the service was prompt and exceptional.

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Google Dec 27, 2024

Vision Nissan of Webster is exactly what you need if you are looking for honest and knowledgeable sales people. Cynthia B was amazing and offered everything but was not pushy on anything extra. She really listened to our needs and gave us everything we asked for! Great experience and recommend highly for any purchase may be looking for!

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Google Dec 8, 2024

Mike and Kevin really worked with us to get our son and great used car. They stood by their word to do everything they agreed to. Always replied back when we reached out. Definitely wanted to make us happy. Would recommend them Kristie Foryt

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Google Nov 28, 2024

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Google Nov 28, 2024

Great service.

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Google Nov 28, 2024

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Google Nov 28, 2024

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Google Nov 28, 2024

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Google Nov 19, 2024

What a great experience! Although didn’t find a car…I am now on the list and getting great search results!! Thank you

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Google Nov 16, 2024

Trent was amazing and the process is smooth and efficient, Al made the process enjoyable which is hard to find these days!!!

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Google Nov 15, 2024

What a long day! Before arriving at Vision, I had already been through quite the ordeal—West Herr had me running in circles over warranty issues with my Nissan, and one of the last steps was to get a backup key from them. After dealing with a series of unhelpful individuals, I was incredibly relieved to be assisted by Elvir. He was patient and understanding during my anxiety attack, calmly walking me through my claim and service needs. His calm presence and extensive knowledge completely changed my day around. Thanks to my experience with Elvir, I’m now planning to ...

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DealerRater Nov 13, 2024

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall

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Google Nov 3, 2024

I want to take a moment to highly recommend the Webster Vision Nissan dealership for their great service in my recent auto purchase. I specifically want to say thanks to Ashlyn and Trenton for their care in getting the job done! It us tedious work when trying to close details with financial institutions but the handled the footwork and folliwed through! Thank you! I will suggest friends seek you out when they are in the market!

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Google Nov 1, 2024

It's was great doing business with Trenton. He's very knowledgeable and has great customer service.

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Google Nov 1, 2024

worked with trent this morning great experience made sure i understood everything i needed to about my purchase THANKS

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Google Oct 28, 2024

Dan and Trent were awesome throughout the entire process.

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DealerRater Oct 21, 2024

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't take my car to another dealer.

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Google Oct 10, 2024

The sales process was fast. Able to get an approval which I was satisfied with rather quickly.

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Google Oct 8, 2024

Service is excellent! Great place to have your vehicle worked on and to purchase your next car!

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Google Oct 8, 2024

I had a wonderful experience with the service department! A young man named Angel was super helpful with retrieving my car after my oil change. I recommend vision Nissan Webster to all of my friends/family. You can truly tell that everyone there loves what they do. Santos is also an awesome gentleman!! Thank you vision Webster for a great experience 🙂

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Google Oct 7, 2024

Just had my 7 year old maxima serviced here. Al the in the service department was a great help getting me in with my car. They gave me a loaner to get to work and I got my car back looking cleaner on the outside than when I brought it in.

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Google Oct 5, 2024

I've taken my car here for serviced here for many years. All of the staff are friendly and my experience here has always been wonderful!

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Google Sep 18, 2024

My family and I bought a 2022 Nissan Sentra And the service was great Mike, the manager of sales helped us find cars perfect for our price range and help us through the way. The person who sold me the car Josiah was awesome and helped me find the perfect car even though I test drove like 100 different cars the team at Nissan really took care of us and made sure I had the perfect car for myself thank you -Liam

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DealerRater Sep 14, 2024

My granddaughter has used this dealership often for body work and mechanical problems. I find them very efficient with repairs. My only complaint is when I call service department I never get anything but an answering machine. Often I have to leave several messages to get a call back. I have never been disappointed with the work itself however. Quite the contrary. Good work done!

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Google Sep 12, 2024

Great service by Danny Jesus and Trenton

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Google Sep 10, 2024

Ask for Cynthia, that's all.

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DealerRater Sep 7, 2024

The service to inspect my truck was good and it was completed rather quickly which I appreciated . . .

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DealerRater Aug 30, 2024

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too!

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DealerRater Aug 26, 2024

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY

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Google Aug 22, 2024

I had a great experience leasing my car with nissan! Love them!

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Google Aug 17, 2024

Josiah and Augusto made the process of buying my dream truck easy, fun, and, exciting!! I could not have asked for better service and more personable people! They were as genuinely excited for me as I was to drive off in my Nissan Frontier Pro-4X!!!

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Google Aug 14, 2024

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DealerRater Jul 26, 2024

Leased a new Sentra S and picked it up on Monday. Danny went over the different features of the car, was friendly and very helpful. Ran into an issue of receiving my registration, but thank goodness Danny stepped in personally and took care of the problem. He eased a lot of frustration. Danny is the best there is. If you visit this dealership ask for him, you won't be sorry. He deserves a BIG RAISE!

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Google Jul 17, 2024

(Translated by Google) Thank you, it was a pleasure, they served us well, thank you Augusto Rosario and Cynthia B. (Original) Gracias fue un plaser nos atendieron may bien gracias augusto rosario y Cynthia B

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Google Jul 17, 2024

(Translated by Google) Very good experience, they treated me very well. Thanks to Augusto Rosario in financing, in sales Mike S manager and Cynthia B. (Original) Muy buena experiencia, me atendieron muy bien.gracias a Augusto Rosario en financiamiento, en ventas Mike S manager y Cynthia B.

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DealerRater Jul 5, 2024

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations.

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Google Jun 26, 2024

I am extremely pleased with the entire experience I received at this dealership. Michael, Danny and Mickey provided excellent, professional service. I was very happy with the deal and my Altima is everything that I could possibly hope for. Thank you so much!

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DealerRater Jun 25, 2024

Got the part and got it installed quickly. Friendly staff. Kudos to Brendan (?). Very good at explaining things and always a smile. Alwags knows my name!

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DealerRater Jun 18, 2024

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad.

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DealerRater Jun 8, 2024

They were so kind and helpful. Very knowledgeable and are happy to answer any question you may have

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Google Jun 5, 2024

Great in person customer service. Quick and efficient service.

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DealerRater Jun 5, 2024

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable.

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Google Jun 2, 2024

Where do I start, Car buying is not my favorite thing to do. To add to that is buying a car for your aging parents. I reached out and when I finally spoke with someone, Cynthia was on the line and the way she spoke and handled herself I knew this was someone I could work with. Cynthia made the whole process very easy and the deal was very fair from where I sit as it was more of a base model car. If I could work with someone again my vote would be Cynthia hands down. Super great person ...

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Google Jun 2, 2024

My sales rep Cynthia went above and beyond to get me exactly what I wanted and when I wanted it. Please commend her she did an EXCELLENT job. So did Mickey (financial manager I believe?). Both were amazing and took alot of time to go iver everything with me and lay out all my options etc. Couldn't have done better!

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DealerRater May 27, 2024

Reps are courteous and they always do their best to resolve the car problem you have. They go above and beyond!

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Google May 25, 2024

Customer service was exceptional and job finished well before I expected.

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DealerRater May 23, 2024

They did an awesome job. They did it right on time. Very friendly and courteous.

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DealerRater May 21, 2024

Very friendly and nice people who helped get our repair done repair was done in a timely manner

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Google May 19, 2024

Service customer all the best

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Google May 14, 2024

Danny and Andy were awesome. Intelligent, humble, and helpful.

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Google May 12, 2024

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DealerRater May 3, 2024

Easy to talk with. Service is In and out, quick and easy. Good place to go.

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Google Apr 30, 2024

The service that Chris provided at Vision Nissan Webster was fantastic. My wife and I won’t take our vehicles anywhere else. Huge thanks to you and the staff!

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DealerRater Apr 20, 2024

Great service! Attentive staff members. Reasonable prices. Will recommend to anyone who needs their services.

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Google Apr 20, 2024

It was one of our best car experiences ever. Al and Andy were so very helpful, efficient and organized, as well as kind to my son and me. I'm very excited to be leasing my first EV. Thank you for making our visit so worthwhile.

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DealerRater Apr 11, 2024

Always had exceptional and speedy service here! Highly recommend Vision Nissan in Webster for any services!

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DealerRater Apr 9, 2024

Good service done in very timely manner and good communication with the technician doing the work via text

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Google Apr 9, 2024

I will definitely be coming back.

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Google Apr 6, 2024

The staff was professional, courteous and super professional

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Google Apr 5, 2024

I loved working with Michael and Al. They gave me the best deal!!

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Google Apr 5, 2024

Was great, had alot of vehicles to choose from. Sales person and all of staff were very informative and kind.

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Google Apr 3, 2024

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DealerRater Apr 2, 2024

Every time I go, I have a great experience. Tyler was very friendly and helpful. Got me in and out with no problems. Their customer service is great.

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Google Apr 1, 2024

Bobby and Jennifer were the best car people I have dealt with in many years. They get my vote. 👍👍

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Google Mar 29, 2024

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Google Mar 29, 2024

They put us in the jeep we wanted,filled it up with gas,we are happy and glad we met Michael and big Al.

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Google Mar 23, 2024

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DealerRater Mar 21, 2024

Best sales person ever he made my experience the best took his time and explained everything

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DealerRater Mar 19, 2024

Thorough with great communication It was Vision in Henrietta. I had a long wait but staff there were very friendly during the duration

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Google Mar 19, 2024

Wonderful staff.

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Google Mar 16, 2024

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Google Mar 13, 2024

Helped me with my broken control arm. I took it to the shop and they told me about the extended warranty provided from the dealership. Would recommend visiting.

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Google Mar 9, 2024

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DealerRater Feb 28, 2024

On time and thorough The dealership opened on time, and I was waiting there for only a little more than an hour

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Google Feb 27, 2024

Danny and Michael made it a breeze to lease a new Rogue!

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Google Feb 25, 2024

Jenn and Mike were amazing with working with me to get me into the vehicle I wanted, for the price I needed to stay at. Super easy process, and they both were super informative and helpful with explaining everything that most dealerships wouldn’t. 100000% will be back when my lease is up, and definitely recommend to anyone looking for a vehicle. Thank you again for being so great!

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Google Feb 23, 2024

Of all the cars my wife and I've purchased throughout the years, the people at Vision Nissan undoubtedly exceeded our expectations, and we’ll be buying our next car from Frank!

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DealerRater Feb 22, 2024

I was exceptionally pleased with the service I received at Vision Nissan in Webster. The staff worked with me to fix my 2019 Titan and even worked directly with the warranty provider to cover some extensive repairs. The result is a truck that runs like new! The service manager, Santos Monagas, was extremely good in keeping me informed about the progress on my vehicle (which was much appreciated). I went here because the reviews also indicated that this service department had a lot of experience with Titan trucks - and they do!

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DealerRater Feb 21, 2024

Good this time and better than expected from previous experiences I went to Henrietta, not Webster

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Google Feb 21, 2024

Smooth, efficient process and good inventory. I would recommend this dealership.

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Google Feb 19, 2024

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Google Feb 18, 2024

It was great!!! Danny is my sales guy!!! My wife and I bought vehicles each the same day from him. These latest two make 5 vehicles that we have purchased from Danny at Vision Nissan Webster!! I then referred a friend who in turn also made a purchase on a pre owned car less than a week later! She was equally delighted with the service! I’ll be back when it’s time to get a car for my son next spring!

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Google Feb 17, 2024

Santos always takes care of me and did a follow up and told me anytime love it

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DealerRater Feb 16, 2024

It is a great dealship.greatpeople to dealing with.great shop.very clean in the building

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Google Feb 16, 2024

Just purchased a 2023 Rogue. Excellent informative meeting with our sales professional Jen Pickett. Jen was instrumental in helping my wife and I decide on making this purchase.

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DealerRater Feb 15, 2024

It was great My experience was wonderful. The intake people were very professional and knowledgeable

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Google Feb 13, 2024

I went in not knowing what the experience means going to be like but to my delight everyone was very professional and friendly! A++ experience

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DealerRater Feb 12, 2024

Went to Henrietta dealership for an oil change and got a complimentary wheel lock for my car which made my day, it was quick i was in and out in an hour, will be back soon to buy my lease

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DealerRater Feb 10, 2024

Very satisfied. Quick service and helpful rep Clean service with very helpful advice given to me

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