Customer Testimonials

Molly and Trenton were wonderful!

Customer Service was so polite and timely for my oil change

Over the last 18-years I have purchased and / or leased around $225m worth of vehicles from Vision Nissan. They have always treated me well which is why I continued dealing with them exclusively. They started falling out of favor lately because of what I call the Black Hole Phone System which prompted me to write an unfavorable review because of my frustrations. Several weeks ago the General Manager, Michael Sciarratta called me and apologized for the way things had transpired. I let him know, no holes barred, how I felt. I admired his resolution in wanting to work with me ...




Really handles good, looks very sporty, and I can’t say enough for the sound package !!! A guy I work with thought it was a 2025 Roege

Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!!

Great customer service! Mike and Danny help me out to get my 2025 brand new Rogue SV! My new place to buy cars from now on!

The service was spectacular, however trying to setup an appt was the worst. Had to come in to make the appt.


I was able to receive the requested appointment and the service was prompt and exceptional.

Vision Nissan of Webster is exactly what you need if you are looking for honest and knowledgeable sales people. Cynthia B was amazing and offered everything but was not pushy on anything extra. She really listened to our needs and gave us everything we asked for! Great experience and recommend highly for any purchase may be looking for!

Mike and Kevin really worked with us to get our son and great used car. They stood by their word to do everything they agreed to. Always replied back when we reached out. Definitely wanted to make us happy. Would recommend them Kristie Foryt


Great service.




What a great experience! Although didn’t find a car…I am now on the list and getting great search results!! Thank you

Trent was amazing and the process is smooth and efficient, Al made the process enjoyable which is hard to find these days!!!

What a long day! Before arriving at Vision, I had already been through quite the ordeal—West Herr had me running in circles over warranty issues with my Nissan, and one of the last steps was to get a backup key from them. After dealing with a series of unhelpful individuals, I was incredibly relieved to be assisted by Elvir. He was patient and understanding during my anxiety attack, calmly walking me through my claim and service needs. His calm presence and extensive knowledge completely changed my day around. Thanks to my experience with Elvir, I’m now planning to ...

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall

I want to take a moment to highly recommend the Webster Vision Nissan dealership for their great service in my recent auto purchase. I specifically want to say thanks to Ashlyn and Trenton for their care in getting the job done! It us tedious work when trying to close details with financial institutions but the handled the footwork and folliwed through! Thank you! I will suggest friends seek you out when they are in the market!

It's was great doing business with Trenton. He's very knowledgeable and has great customer service.

worked with trent this morning great experience made sure i understood everything i needed to about my purchase THANKS

Dan and Trent were awesome throughout the entire process.

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't take my car to another dealer.

The sales process was fast. Able to get an approval which I was satisfied with rather quickly.

Service is excellent! Great place to have your vehicle worked on and to purchase your next car!

I had a wonderful experience with the service department! A young man named Angel was super helpful with retrieving my car after my oil change. I recommend vision Nissan Webster to all of my friends/family. You can truly tell that everyone there loves what they do. Santos is also an awesome gentleman!! Thank you vision Webster for a great experience 🙂

Just had my 7 year old maxima serviced here. Al the in the service department was a great help getting me in with my car. They gave me a loaner to get to work and I got my car back looking cleaner on the outside than when I brought it in.

I've taken my car here for serviced here for many years. All of the staff are friendly and my experience here has always been wonderful!

My family and I bought a 2022 Nissan Sentra And the service was great Mike, the manager of sales helped us find cars perfect for our price range and help us through the way. The person who sold me the car Josiah was awesome and helped me find the perfect car even though I test drove like 100 different cars the team at Nissan really took care of us and made sure I had the perfect car for myself thank you -Liam

My granddaughter has used this dealership often for body work and mechanical problems. I find them very efficient with repairs. My only complaint is when I call service department I never get anything but an answering machine. Often I have to leave several messages to get a call back. I have never been disappointed with the work itself however. Quite the contrary. Good work done!

Great service by Danny Jesus and Trenton

Ask for Cynthia, that's all.

The service to inspect my truck was good and it was completed rather quickly which I appreciated . . .

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too!

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY

I had a great experience leasing my car with nissan! Love them!

Josiah and Augusto made the process of buying my dream truck easy, fun, and, exciting!! I could not have asked for better service and more personable people! They were as genuinely excited for me as I was to drive off in my Nissan Frontier Pro-4X!!!


Leased a new Sentra S and picked it up on Monday. Danny went over the different features of the car, was friendly and very helpful. Ran into an issue of receiving my registration, but thank goodness Danny stepped in personally and took care of the problem. He eased a lot of frustration. Danny is the best there is. If you visit this dealership ask for him, you won't be sorry. He deserves a BIG RAISE!

(Translated by Google) Thank you, it was a pleasure, they served us well, thank you Augusto Rosario and Cynthia B. (Original) Gracias fue un plaser nos atendieron may bien gracias augusto rosario y Cynthia B

(Translated by Google) Very good experience, they treated me very well. Thanks to Augusto Rosario in financing, in sales Mike S manager and Cynthia B. (Original) Muy buena experiencia, me atendieron muy bien.gracias a Augusto Rosario en financiamiento, en ventas Mike S manager y Cynthia B.

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations.

I am extremely pleased with the entire experience I received at this dealership. Michael, Danny and Mickey provided excellent, professional service. I was very happy with the deal and my Altima is everything that I could possibly hope for. Thank you so much!

Got the part and got it installed quickly. Friendly staff. Kudos to Brendan (?). Very good at explaining things and always a smile. Alwags knows my name!

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad.

They were so kind and helpful. Very knowledgeable and are happy to answer any question you may have

Great in person customer service. Quick and efficient service.

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable.

Where do I start, Car buying is not my favorite thing to do. To add to that is buying a car for your aging parents. I reached out and when I finally spoke with someone, Cynthia was on the line and the way she spoke and handled herself I knew this was someone I could work with. Cynthia made the whole process very easy and the deal was very fair from where I sit as it was more of a base model car. If I could work with someone again my vote would be Cynthia hands down. Super great person ...

My sales rep Cynthia went above and beyond to get me exactly what I wanted and when I wanted it. Please commend her she did an EXCELLENT job. So did Mickey (financial manager I believe?). Both were amazing and took alot of time to go iver everything with me and lay out all my options etc. Couldn't have done better!

Reps are courteous and they always do their best to resolve the car problem you have. They go above and beyond!

Customer service was exceptional and job finished well before I expected.

They did an awesome job. They did it right on time. Very friendly and courteous.

Very friendly and nice people who helped get our repair done repair was done in a timely manner

Service customer all the best

Danny and Andy were awesome. Intelligent, humble, and helpful.


Easy to talk with. Service is In and out, quick and easy. Good place to go.

The service that Chris provided at Vision Nissan Webster was fantastic. My wife and I won’t take our vehicles anywhere else. Huge thanks to you and the staff!

Great service! Attentive staff members. Reasonable prices. Will recommend to anyone who needs their services.

It was one of our best car experiences ever. Al and Andy were so very helpful, efficient and organized, as well as kind to my son and me. I'm very excited to be leasing my first EV. Thank you for making our visit so worthwhile.

Always had exceptional and speedy service here! Highly recommend Vision Nissan in Webster for any services!

Good service done in very timely manner and good communication with the technician doing the work via text

I will definitely be coming back.

The staff was professional, courteous and super professional

I loved working with Michael and Al. They gave me the best deal!!

Was great, had alot of vehicles to choose from. Sales person and all of staff were very informative and kind.


Every time I go, I have a great experience. Tyler was very friendly and helpful. Got me in and out with no problems. Their customer service is great.

Bobby and Jennifer were the best car people I have dealt with in many years. They get my vote. 👍👍


They put us in the jeep we wanted,filled it up with gas,we are happy and glad we met Michael and big Al.


Best sales person ever he made my experience the best took his time and explained everything

Thorough with great communication It was Vision in Henrietta. I had a long wait but staff there were very friendly during the duration

Wonderful staff.


Helped me with my broken control arm. I took it to the shop and they told me about the extended warranty provided from the dealership. Would recommend visiting.


On time and thorough The dealership opened on time, and I was waiting there for only a little more than an hour

Danny and Michael made it a breeze to lease a new Rogue!

Jenn and Mike were amazing with working with me to get me into the vehicle I wanted, for the price I needed to stay at. Super easy process, and they both were super informative and helpful with explaining everything that most dealerships wouldn’t. 100000% will be back when my lease is up, and definitely recommend to anyone looking for a vehicle. Thank you again for being so great!

Of all the cars my wife and I've purchased throughout the years, the people at Vision Nissan undoubtedly exceeded our expectations, and we’ll be buying our next car from Frank!

I was exceptionally pleased with the service I received at Vision Nissan in Webster. The staff worked with me to fix my 2019 Titan and even worked directly with the warranty provider to cover some extensive repairs. The result is a truck that runs like new! The service manager, Santos Monagas, was extremely good in keeping me informed about the progress on my vehicle (which was much appreciated). I went here because the reviews also indicated that this service department had a lot of experience with Titan trucks - and they do!

Good this time and better than expected from previous experiences I went to Henrietta, not Webster

Smooth, efficient process and good inventory. I would recommend this dealership.


It was great!!! Danny is my sales guy!!! My wife and I bought vehicles each the same day from him. These latest two make 5 vehicles that we have purchased from Danny at Vision Nissan Webster!! I then referred a friend who in turn also made a purchase on a pre owned car less than a week later! She was equally delighted with the service! I’ll be back when it’s time to get a car for my son next spring!

Santos always takes care of me and did a follow up and told me anytime love it

It is a great dealship.greatpeople to dealing with.great shop.very clean in the building

Just purchased a 2023 Rogue. Excellent informative meeting with our sales professional Jen Pickett. Jen was instrumental in helping my wife and I decide on making this purchase.

It was great My experience was wonderful. The intake people were very professional and knowledgeable

I went in not knowing what the experience means going to be like but to my delight everyone was very professional and friendly! A++ experience

Went to Henrietta dealership for an oil change and got a complimentary wheel lock for my car which made my day, it was quick i was in and out in an hour, will be back soon to buy my lease

Very satisfied. Quick service and helpful rep Clean service with very helpful advice given to me